Report a Problem

Report a Problem

Help us improve CodeStoreX by reporting bugs and issues!

🐛 What Can You Report?

Technical Issues: ✓ Website not working ✓ Broken features ✓ Error messages ✓ Loading problems ✓ Display issues

Security Concerns: ✓ Suspicious activity ✓ Account compromised ✓ Security vulnerabilities ✓ Phishing attempts

Product Issues: ✓ Item doesn't work ✓ Malware detected  

Payment Problems: ✓ Charging errors ✓ Failed transactions ✓ Incorrect pricing ✓ Billing mistakes

User Conduct: ✓ Spam ✓ Abuse ✓ Fraud ✓ Policy violations

📝 How to Report

Quick Report Form:

Problem Type:

•  Technical Bug
•  Security Issue
•  Product Problem
•  Payment Error
•  User Abuse
•  Other

Description: Tell us what happened (be specific!)

Steps to Reproduce: How can we see the problem?

• Step 1:
• Step 2:
• Step 3:

Expected vs Actual:

• What should happen:
• What actually happened:

Your Info:

• Email:
• Order # (if applicable):
• Browser/Device:

Attachments: Add screenshots or files

[Submit Report]

📸 Include Screenshots

Screenshots Help A LOT!

How to Take Screenshot:

Windows: Press PrtSc or Win + Shift + S Mac: Press Cmd + Shift + 4 Mobile: Power + Volume Down (varies by device)

Show us:

• Error messages
• Problem area
• Console errors (if technical)
• Full page if layout issue

🔍 Be Specific

Good Report Example:

"When I click 'Download' button on my purchase #12345, I get a 404 error. This happens on Chrome browser, Windows 10. Screenshot attached showing the error."

Bad Report Example:

"Downloads don't work"

Better Details = Faster Fix!

✅ What Happens Next?

After You Report:

Step 1: Confirmation (Immediate) Auto-reply with report number

Step 2: Review (1-24 hours) Team evaluates severity

Step 3: Investigation (Varies) We reproduce and diagnose

Step 4: Fix (Depends on priority) Developers work on solution

Step 5: Notification (When fixed) We'll email you when resolved

Step 6: Verification (Optional) Can you confirm it's fixed?

🏆 Bug Bounty

Find a Security Issue?

We take security seriously!

Report: hackstorexofc@gmail.com

Rewards for:

• Critical vulnerabilities
• Data breach risks
• Authentication bypasses
• Payment exploits

Responsible Disclosure: Don't publicly post until we fix it!

You can even earn 1 FREE script as a lifetime subscription, who knows...

💡 Reporting Tips

Do: ✅ Test before reporting (is it really a bug?) ✅ Check if already reported ✅ Provide detailed steps ✅ Include screenshots ✅ Be patient ✅ Update if you find more info

Don't: ❌ Use for support questions (use support instead) ❌ Be vague ❌ Demand immediate fix ❌ Abuse the system

🙏 Thank You!

Your reports make CodeStoreX better!

Every bug you find helps improve the experience for everyone. We appreciate you taking the time to help us!

Common Issues Fixed Thanks to User Reports:

• Download speed improvements
• Payment gateway fixes
• Mobile display issues
• Search functionality
• Notification bugs

Keep them coming! 🐛➡️🛠️➡️✅