STEP-BY-STEP:

Step 1: Try Resolving with Author

  • Click "Get Support" on item page
  • Wait 2-3 business days for response

Step 2: Access Refund Request

  • Log in → "Purchase History"
  • Find the order → Click "Request Refund"

Step 3: Fill Out Form

  • Select reason (Item doesn't work, Not as described, etc.)
  • Explain problem clearly (minimum 50 words)
  • What you tried to fix it

Step 4: Attach Evidence

  • Screenshots of errors
  • Email conversations with author

Step 5: Submit Request

  • Review details → Click "Submit"
  • Confirmation email sent
  • Reference number provided

What Happens Next:

  • Review within 24-48 hours
  • Decision sent via email
  • If approved, refund processed automatically

MORE:

https://codestorex.com/refund-policy

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